Coastal Detox strives for you to be 100% satisfied with our services.
If you are not satisfied with our services we will always attempt to rectify the situation.
If at any point you are discharged or leave our program it is our policy to cease all billing for medical – health services at the time of your discharge. Any special circumstances will be prorated on an individual consideration basis.
If you have any questions please call Coastal Detox at 772-210-0913.
All Correspondence regarding refunds can be mailed to:
Coastal Detox, Inc.
Attn: Refund Department
3007 SW Martin Downs Blvd
Palm City, FL 34990
From the moment we arrived at Coastal Detox we knew we were on the right path with our son. Despite the very late hour, Tom S greeted us and took time to answer questions before checking him in and helping him get settled. Coastal is a clean, welcoming facility that offers the very best care to people in need. There are many facets to giving appropriate medical and emotional care to an addict, and I am thankful we were referred to Coastal. Every staff member provided my family with help and kept lines of communication open in order to support us all during this extremely challenging time. The clinicians Jacklyn, Stacy, and Judy provided the positivity and professional care that my son needed daily. In addition, the others on the medical staff, including Valerie (ARNP) closely monitored all of his needs and determined the appropriate course of treatment. It's also important to recognize the tremendous support we were given by Kris G throughout my son's treatment. He went way above and beyond the call of duty in managing the financial process of my son's insurance. It takes a very special and dedicated person to do what he did for us, and I will be forever grateful!
At Coastal it is clear that they stand by the fact that no two addicts should be treated the same. Individual care and treatment is the key to successful detoxification and recovery. I cannot say enough about the amazing treatment my son was given during his 2 weeks of intensive detox. Thanks to all of you at Coastal Detox!
What an amazing place. I can't say enough about the staff and facility. My friend was treated here and I was able to go visit and check on her. The staff was so helpful and very professional. They always showed such great care and concern for her. They were very helpful in getting her moved to the next step that she needed. I highly recommend this place if you or someone you love is ever in need of a special place for a new life again.
Coastal Detox saved my life, The facility is phenomenal, very clean and modern. The food is Amazing, Steve the chef and Chris and Joe are all great chefs and they take pride in their work. my stay at coastal was relaxing and rejuvenating, i gained over 30 pounds got back to my healthy weight. I feel great, they also take you to the gym everyday which is really nice to get back into living a healthy lifestyle and eating right. The nurses are all really helpful too, Sheryl really fought for me to get the sublokade shot. which has been so helpful in helping me stay sober. All of the therapists were very helpful too, Especially the clinical director Jeanie she always made sure that all my needs were met and she was really a big motivation for me to relocate and do sober living. Best decision that i ever made. She really cares about the clients and makes sure everyone is comfortable. Also Raquel and Jacklyn are good group facilitators i learned alot from the both of them. The owners Joe and Christina are the most caring people i have ever met in my life, they make you feel part of the family and feel loved and cared for. They really go out of their way to help you in any way that they can. Judy is also awesome she will make sure that you have everything you need as far a necessities and stuff like that. she also talked me out of AMA leaving against medical advice a couple times. Shes the reason i stayed the full time and am still sober today. The techs that work there are all pretty cool, especially tony and Chris they are knowledgeable about addiction and you can learn a lot from them too and they understand what your going through and that detox can be rough sometimes. i definitely recommend this facility to all my friends and family. Theresa the receptionist is the sweetest person in the world and makes you feel welcome when you first get there, she is in recovery herself so she can relate to what you are going through