Coastal Detox strives for you to be 100% satisfied with our services.
If you are not satisfied with our services we will always attempt to rectify the situation.
If at any point you are discharged or leave our program it is our policy to cease all billing for medical – health services at the time of your discharge. Any special circumstances will be prorated on an individual consideration basis.
If you have any questions please call Coastal Detox at 772-210-0913.
All Correspondence regarding refunds can be mailed to:
Coastal Detox, Inc.
Attn: Refund Department
3007 SW Martin Downs Blvd
Palm City, FL 34990
Coastal Detox saved my life, The facility is phenomenal, very clean and modern. The food is Amazing, Steve the chef and Chris and Joe are all great chefs and they take pride in their work. my stay at coastal was relaxing and rejuvenating, i gained over 30 pounds got back to my healthy weight. I feel great, they also take you to the gym everyday which is really nice to get back into living a healthy lifestyle and eating right. The nurses are all really helpful too, Sheryl really fought for me to get the sublokade shot. which has been so helpful in helping me stay sober. All of the therapists were very helpful too, Especially the clinical director Jeanie she always made sure that all my needs were met and she was really a big motivation for me to relocate and do sober living. Best decision that i ever made. She really cares about the clients and makes sure everyone is comfortable. Also Raquel and Jacklyn are good group facilitators i learned alot from the both of them. The owners Joe and Christina are the most caring people i have ever met in my life, they make you feel part of the family and feel loved and cared for. They really go out of their way to help you in any way that they can. Judy is also awesome she will make sure that you have everything you need as far a necessities and stuff like that. she also talked me out of AMA leaving against medical advice a couple times. Shes the reason i stayed the full time and am still sober today. The techs that work there are all pretty cool, especially tony and Chris they are knowledgeable about addiction and you can learn a lot from them too and they understand what your going through and that detox can be rough sometimes. i definitely recommend this facility to all my friends and family. Theresa the receptionist is the sweetest person in the world and makes you feel welcome when you first get there, she is in recovery herself so she can relate to what you are going through
Can not say enough nice things about Coastal Detox & staff. Family member was there, told me five stars for the facility & all whom she interacted with. Said the facilities, ambience..., cleanliness, grounds, food, (think their chef is five stars), were all top shelf. All I interacted with personally & on the phone were patient, professional, responsive & caring. Kudos to so many: Jeannie Jones, Clinical Director whom I spent the most face to face time with: great oversight, patience & follow thru. Raquel Barker, Therapist was so understanding & on spot with her assessments/care. Kris Garrigus Admissions Director, another Coastal professional whom I cannot say enough nice things about, always so patient & responsive to my probably too frequent inquires. Not to be forgotten is Judy Tucker, Director of Operations she too so patiently "put up with me"
I highly recommend Coastal Detox
I am so grateful for the care that Coastal Detox gave to my daughter. This was a new experience for our family, and Coastal was so supportive to not only my daughter, but to our entire family as well.
From the admissions process with Kris, to Judy looking out and always being available to help, even after hours, to the therapists that worked with our daughter, and to everyone who had a part in her recovery, all were extremely professional, but also showed sincere concern and cared. The facility is super clean, very serene and you feel welcomed from the moment you walk in and the receptionist greets you, to whoever you come in contact with.
I know that there are better days ahead, and I just appreciate the start in this process that Coastal Detox gave to my daughter. I'll be forever grateful! Way to go Judy, Kris, and all the staff for a job well done!